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bKash App changed with interactive services

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Update: 2019-09-12 18:36:07
bKash App changed with interactive services

DHAKA: bKash app has been revamped with more personalized and interactive services to help users take precise decisions while doing financial transactions. 

From Thursday (September 12), the new version of bKash app is available to update or download from Google Play Store and Apple App Store. 

The redesigned app is feature-packed with existing main services, self-registration, best bKash offer, suggestions, offers suited for the user, QR code scanning and many more.

This new version of the app is an important step to transform bKash into a platform that contributes in making every financial decision smartly for the customer. One more time, bKash unveils the continuous commitment of empowering the customer. 

Through this update, the most loved Bangladeshi app has got a much better user interface with convenient services and location based offers. This app will keep changing its placement of icons and offers according to the usage pattern, lifestyle and location of the users.

bKash app will give any new user the opportunity to explore the app as a guest even without having any bKash account. If anyone is interested, s/he can instantly open an account within a few minutes using the self-registration option in the app.

bKash has brought exciting offers for the re-imagined app.

Any new user will get 100 taka instant bonus after opening account through downloading the app for the first time. The offer will be valid from 12th September to 31st October, 2019.

Customers will receive 50 taka instant bonus on app registration and log-in for the first time in bKash life-cycle. The offer will be valid from 12th September to 31st December, 2019.

Customers will receive 50 taka instant bonus for first Mobile Recharge of 25 taka in bKash life-cycle. The offer will be valid from 12th September to 31st October, 2019.

Existing users using bKash app will also avail various exciting offers starting from purchasing goods at 1 taka to a wide range of cashback offers at different super shops. They can also get attractive bonuses by referring the app to friends or relatives. 
There will be no charge for Send Money or Pay Bill service. Moreover, the Cash Out charge from bKash app will be only 15 taka during the campaign.

New app in details
Exploring the app without having bKash account: Customers having no bKash account will get the opportunity to explore the app as a guest user. All the services and features will be explained in details in this mode.
Self-registration: After exploring the features of the new app, if any customer is interested to open an account, s/he can directly open the account in simple steps by providing NID and taking photo. This solution is called e-KYC which will collect user’s name, address, mobile no. and other relevant data by scanning the NID.

Main features: The existing services, such as: Send Money, Cash Out, Mobile Recharge, Make Payment, Add Money, Pay Bill and Movie Ticket are placed on top of the user interface.

My bKash: This segment will be customized by users’ usage pattern. Most used services will automatically come first. If someone regularly sends money to his mother, the saved name (for example- ‘Maa’) will be shown as an iconon the very beginning of this segment. He can just tap on that icon to start the process of sending money to his mother.

Best offer and list of all offers: A new banner has been added in the app to show the best bKash offer. With a single tap, the offer will be shown in details. Besides this, there is an ‘offers’ segment in the bottom where the offers of the established brands will be displayed. Offers will vary from one customer’s location to another. And if any customer changes his/her location, the offers will also change according to the new location.

Suggestions: This segment has been added to help the customers find the necessary offers best suited according to their lifestyle, location and usage pattern. For example, a customer living in Sylhet will see the logo of Jalalabad gas bill payment whereas a customer from Dhaka may see the logo of DPDC or DESCO.

Navigation bar: At the bottom of the home screen, a navigation bar is placed where ‘Home’ button, ‘Scan QR’ and ‘Inbox’ button are placed. The home button will let users jump back to main screen from any option instantly.

QR code button: The QR code button will let the customers scan a QR code to access any service directly avoiding a few steps.

Inbox: According to different types of usage, offers vary from one customer to another. Such user specified offers will be sent to customer’s inbox. And in the transaction segment of the inbox, there will be records of last 50 transactions.

Other features include balance or limit checking option by tapping bKash logo on top right corner of the home screen, changing personal details and all the options of the previous version.

BDST: 1824 HRS, SEP 12, 2019


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