Tuesday, 25 Jan, 2022


Samsung apology to Chinese consumers

Technology Desk |
Update: 2013-10-24 19:38:53
Samsung apology to Chinese consumers

DHAKA: Samsung Electronics has apologised to Chinese consumers after a report carried on China`s state TV claimed some of its phones were malfunctioning.

The report alleged the phones were crashing due to faulty memory chips and criticised its repair policies.

Samsung, which generates nearly 14% of its overall revenue from China, said it would provide free repairs for the seven models mentioned in the report.

In a separate development Samsung was also fined by Taiwanese authorities.

Taiwan`s Fair Trade Commission levied a fine of fined 10m Taiwanese dollars ($340,000) over allegations that Samsung had paid money to people to criticise rival`s products.

Source: BBC

BDST: 0526 HRS, OCT 25, 2013

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